Looking back - Major feature launches

Hello!

As we look ahead to a strong year, we wanted to recap all of the major feature releases from the last 6 months.

💡Smart Transcription Launch

Aloware's newest AI-powered product, Smart Transcription automatically turns calls into text.

Then, transcriptions are analyzed for key words, sentiment and categories so you know exactly what's being said and how.

🎈 Newest Talk Desktop App

We made significant improvements to the desktop app with an entirely new version, Talk.

If you're still using the old app, then download he new one here: https://aloware.com/apps/

📆 New Calendar

In the new Talk interface, you'll find a reimagined calendar interface allowing you to easily schedule appointments, set reminders and connect to your google calendar. Find it here

✉️ SMTP Email Integration

In the integrations tab, you can connect your shared company email address easily to send outbound emailing in Talk.

🌍 Local Presence

With Local Presence, you can increase your connection rate by using local area codes for calling and texting in all cities in the US and major cities in the UK and Canada.

☎ Call Waiting

This feature for personal lines allows an incoming call to be put on hold while you finish an exiting call. To find the setting go to Lines > Greet & IVR > User > Call Waiting.

As always, we're committed to providing the best possible experience for our users, and we hope you enjoy the latest updates.

If you have any questions or feedback, please don't hesitate to reach out to our support team in our chat.