We’ve added support for some of our most requested integrations with Miro, Pipedrive, DocuSign (beta), and Google Calendar (beta):
For the past year, GPT-4-Turbo has been our best-performing AI model. Over the last month, three new AI models have achieved comparable performance: Anthropic's Claude Opus, Meta's Llama 3, and Google's Gemini Pro 1.5.
We're excited to begin supporting these models, starting in "AI only" mode. They each bring unique capabilities to unlock new use cases. Claude Opus writes more natural-sounding content, while Gemini Pro can understand large contexts with its questions, up to 10x longer than the default GPT-4 model.
We aim to provide secure access to the best-in-class models customized to your team's needs, and this is a step in that direction. We will soon extend this support to Apps and Web mode, as well as our Slackbot.
If you're interested in opting-in for early access or have questions, please let us know by replying to this email.
We're excited to share some new updates that have been shipped to Dashworks in March. Here's a rundown of what's new:
You asked, and we delivered. This feature allows you to quickly revisit any of your past topics from the sidebar to review, ask follow-up questions, or share them.
We've added an 'Explore More' option along with Dash AI's references, which displays a comprehensive list of search results related to your question. This can be useful for a deeper dive look at other relevant docs and sources that were not cited in the final answer.
Dashworks can now search public websites alongside your connected apps. You can use it to search inside your help center, changelog, developer docs, and more. Get started with connecting websites from the App Store.
You can now link multiple accounts for the same app from the App Store. This gives Dashworks the ability to search all your accounts at once. Here are some example use cases where connecting multiple accounts can be used:
You can now customize Dash AI's behavior and responses using natural language instructions across all platforms - the web app, Slack DMs, and Slack channels. For instance, you can instruct Dash AI to prioritize answers from certain data sources, disregard specific types of files, or suggest contacting a person or team when it can't find an answer. For more examples and tips on adding instructions, click here. Admins can add Org Instructions from the AI Controls tab.
Bot instructions are now also generally available, allowing you to customize instructions in each Slack channel where the Slackbot is added. You can add channel-specific instructions for Dash AI from the Bots tab in the channels where you've added the Slackbot.
Dashworks now connects with Bitbucket to streamline code searches. Use it to understand your codebase, get answers to your technical questions, resolve bugs and on-call issues, and more. Bitbucket is available as a personal integration from the App Store.
Dash AI can now answer questions about co-workers and organizational structure from your team directory. Our directory integration initially supports Workday, Gusto, Rippling, Paylocity, BambooHR, and DarwinBox.
These integrations can be setup by Admins and are available as “Organizational” connections. The integration syncs the name, email, title, department, location, and manager's name of active employees, and searches are limited to these fields. You can learn more about how to connect your HRIS here.
Dashworks now connects with StackOverflow for Teams. Use it to search questions and articles in your space, and quickly find answers to technical questions, code snippets, best practices, and solutions to common issues.
Stack Overflow for Teams is available as an Organizational and Individual connection in the App Store.
Dash AI now offers a fast response feature for open-ended or brainstorming-style questions with an "AI only" mode. In this mode, Dash AI uses an LLM to respond without searching your connected apps or the web. This feature is useful for creative tasks such as improving copy, brainstorming ideas, or debugging SQL queries.
You can access it as a third option in the homepage input dropdown and the filters on Dash AI page, alongside Apps search and Web search. This lets you consolidate your AI usage for work in one place and bring it your new tab with the browser extension. You can also save and share your favorite prompts for AI only mode as Workflows.
As your company grows, so do the number of Slack channels for employees to ask questions, such as #sales-questions, #technical-support, and #ask-it. They can receive hundreds of questions per day, overwhelming the channel managers. Employees may wait hours or even days for help while managers answer repetitive questions.
We find that by automatically responding to questions asked in Slack, the Dashworks Slackbot can cut the time spent by channel managers by up to 73%, allowing them to focus on more important issues, while unblocking the rest of the team with instant responses.
The new Slackbot simplifies its setup and usage with significant upgrades across the board:
That's it! Going forward, the Slackbot will automatically answer questions asked in the channel.
With creative mode, Dash AI can now provide more imaginative responses to open-ended, creative questions based on your company’s knowledge. For example, you could ask "Write a catchy subject line for an email announcing <feature>" and Dash AI will suggest creative headlines based on information in your product docs and tickets.
To use creative mode, simply ask any free-form, blue sky type of question. Dash AI will automatically detect that it's a creative query and generate a unique response. Creative mode is great for drafting marketing copy, brainstorming content ideas, and bringing an extra spark of creativity to your work.
For inspiration, we used this prompt to draft this email (which is saved as a workflow): “write a product update email about the newly released creative mode and shareable topics for dash ai. don't refer to customers as users, refer to them in the first person. make the language accessible to non-technical users. provide instructions on how to use both features and example use cases.”
You can now easily share Dash AI conversation topics with your coworkers. This allows you to collaborate with team members by sharing question-answer threads related to specific projects or tasks.
To share a topic, click the link button at the top of any topic in Dash AI. You'll be able to copy a unique link to that topic and share it with others in your organization. When they access the link, they'll be able to see the full question-answer history in that topic.
Shareable topics are perfect for gathering team feedback, keeping stakeholders in the loop, and distributing knowledge throughout your company.
Workflows are reusable message templates that can be saved and shared in Dash AI. They can help you and your team discover and automate frequent tasks, such as finding documents, writing a blog, debugging a ticket, and more.
Getting started is simple! You can save a message (also known as a "prompt") that you find useful as a workflow, or try one of the default workflows. The default workflows cover various use cases, including:
Visit the workflows page to explore your team's workflow library for inspiration.