Introducing our latest update to the PMS platform: Specific Unit Allocation. We've made enhancements based on your valuable feedback. This feature is set to streamline the process of converting offers into bookings by allowing the selection of specific units.
Here's what the Specific Unit Allocation brings to the table:
Steps to Utilise Specific Unit Allocation:
Our commitment remains to improve and simplify your management processes. We trust this feature will be a beneficial addition to your toolkit.
All the best,
We're excited to announce a significant update to Lavanda PMS: the ability to set and manage user access roles within the system. This update introduces refined access control, allowing specific data restrictions based on user roles, namely Admin, Guest Experience, and Guest Experience Managers.
To Add a Role:
To Remove a Role:
This update addresses the critical need for enhanced security within our PMS. Previously, all users had equal access to sensitive data, posing potential security risks. With this change, we're empowering Admins with more control, significantly reducing the risk of unauthorized access to crucial guest data and complying with data protection standards.
This change ensures a more secure and compliant environment, enhancing trust in our platform while providing a tailored experience for different user roles.
Admins can begin setting user roles immediately following this update. For detailed instructions, refer to the 'Settings' section within the Help Section of the Lavanda PMS.
We are delighted to announce we have just released support for rate plans on booking.com listings. You can now configure standard, non-refundable, weekly and monthly rate plans from each booking.com listing view in the PMS.
Rate plans are powerful tools to drive better conversion rates and lower cancellation rates on OTAs like booking.com, while packaging different policies and booking conditions. Non-refundable rates can be offered at a discount for example which can help reduce losses through cancellation. Weekly and monthly rates can drive better conversion for longer stays.
Within each unit type, navigate to integrations and create or select a booking.com listing. You will see four rate plan options with only the Standard rate plan enabled. Configure and enable any further rate plans that suit your distribution strategy. The plans and cancellation policies will automatically be created on booking.com and become bookable when the right conditions are met.
This is just the first phase of this powerful feature set which in due course will also allow for rate plans on direct booking channels and on Airbnb. We will also be adding further support for more complex restrictions on supported channels.
We're thrilled to announce that the enhancements to our Invoice Viewer experience are now live in your PMS, bringing you a more efficient and user-friendly way to manage your payments. Here’s a breakdown of what’s new in case you missed it.
Exciting Updates to Our Invoice Viewer Experience:
Future Opportunities with Our Enhanced Invoice Viewer:
We are committed to providing you with a more efficient, transparent, and simplified payment management experience. If you have any questions or need further assistance, please don't hesitate to contact our dedicated support team at firstname.lastname@example.org or directly via the intercom chatbot.
All the best,
We are pleased to bring to your attention an important update that significantly enhances the payment management process for bookings made via Booking.com in your workspace. This modification ensures a streamlined and accurate tracking of payments, making the process easier to manage, both for you and your guests.
When a booking is made through Booking.com, it will be initialised with a payment status marked as 'SUCCESS' based on the initial payment made by the guest at the time of booking. This feature enables a seamless update of payment statuses in real-time, reflecting any amendments made to the booking (such as date or rate adjustments) to include any additional payments made.
Here is what you need to know about this update:
We hope this update will provide a more efficient, transparent, and simplified payment management experience. If you have any questions or need further assistance, please don’t hesitate to contact our dedicated support team at email@example.com or directly via the intercom chatbot.
All the best,