Feature update
Product update
New feature

🌈 Unlock Rewards with SmartCue Referral Program! 🚀

Robin avatar
Shared by Robin • November 23, 2023

💰 Refer and Earn

Big news! 🌟

We've unleashed something special just for you: the SmartCue Referral Program!

✨ What's In It For You:

  1. 🌐 Share & Earn: Spread the SmartCue joy by sharing your unique referral link.
  2. 💰 Earn 30% up to $1000: Get rewarded for every successful referral subscription.
  3. 🚀 No Limits, Just Rewards: There's no cap on how many friends you can refer, so start referring freely!

Why Join:

Instant Rewards: Get rewarded when your friend subscribes – simple and quick!

🌐 Grow the Community: Help SmartCue flourish by sharing its benefits.

💡 Share the Joy: Because everyone deserves to experience SmartCue magic.

Ready to earn and share? Dive into the SmartCue Referral Program now!

Happy Referring!
*Referrals can only be earned for users signing up for SmartCue monthly or annual subscriptions. Not one-time or LTD customers.

Feature update
Product update

New Feature Alert: Showcase Exports! ✨

Robin avatar
Shared by Robin • October 25, 2023

🌟 Export Showcases

Big news! 🌟

We're thrilled to introduce our most requested feature: Export Your Showcases! Now, you can turn your brilliant showcases into PDFs, GIFs, and videos.

Share your interactive showcases like never before! 🌐✨

Your feedback has been our guiding light, and we couldn't be more excited to deliver what you've been asking for🎉

Ready to give it a whirl?

Feature update
Product update

🚀 Release Notes: September 2023 Sprint

Robin avatar
Shared by Robin • October 04, 2023

🌟 New Features

Global CTAs and Personas🌍

  • Create them once, and use them everywhere. Delete one, and it's gone from all related showcases.

Zoom & Scroll Organization Logo📷

  • Get the perfect placement! Now, effortlessly zoom and reposition your organization logo with ease.

Paragraph Breaks in Textbox 📝

  • Enhance readability! Introduce paragraph breaks in your text descriptions for better content structuring.

🎨 Enhancements

Simplified Outro CTA Creation 🚀

  • Now, just provide the button label, not the title, when adding a new CTA to your outro highlights. Streamline the process for a smoother experience.

Enhanced Actions Experience 🚀

  • We've revamped the action bar placement making it easier and more convenient to access essential options like edit and delete highlights, and replace images. Enjoy a more user-friendly experience at the center!

Swift Google Sign-Up ⚡

  • Experience a smoother and faster Google sign-up process. It's quicker than ever before!

🐞 Bug Squashes

  • Color Picker Quirk: Selecting colors isn't as smooth as it should be.
  • Ownership Transfer Prompt: Viewer role no longer triggers unnecessary ownership transfer requests.
  • Image Inconsistency: Thumbnails and Center panel images are out of sync.
  • Image Compression Bug: Highlights display compressed images as PNG instead of WebP.
  • Billing Inbox Issue: Billing emails now consistently land in your inbox.
  • Footer Text Bug: The SmartCue logo doesn't appear when the footer is empty.
  • Edit Modal Anomalies: The edit modal experiences blurriness and shortcut issues.
  • Missing Color Palette: The color palette mysteriously vanished from the Theme section.
  • Tooltip Trouble: Tooltips linger when users move away from options in the edit modal.
  • Image Replacement Glitch: Users are unable to replace highlight images in the builder.
  • Pricing Plan Discrepancy: A mismatch in pricing plans between the Homepage and Settings page for logged-in users.
Feature update
Product update

🚀 Release Notes: July - August 2023 Sprint

Robin avatar
Shared by Robin • September 11, 2023

🌟 New Features

Undo & Redo Magic 🪄:

  • Say oops and fix it! Undo or redo up to 5 actions using the buttons or by pressing Ctrl+Z and Ctrl+Shift+Z.

Mobile UI Glow-up 📱:

  • Our mobile experience just got a facelift. Stay tuned, we're not done impressing you yet!
    3. "Delete Organization" functionality is now present in the organization tab

Organize Organizations 🏢:

  • Delete Organization: Boot out those old and unwanted organizations right from the Settings tab.
  • Join Organization: Get prompted to join based on your domain. Admins can toggle the auto-join feature.

🎨 Enhancements

Showcase Navigation 🖱️:

  • Slide through highlights using forward/backward arrows, hotspots, or even your keyboard!

"What is Showcase?" Tooltip 🤔:

  • Curious about showcases? Get educated with our friendly banner (which you can dismiss anytime).

Neat & Tidy Lists 📋:

  • We’ve lined things up for a cleaner look!

Highlight Placement ✨:

  • Add a highlight right where you want it. No more scrolling surprises!

🐞 Bug Squashes

  • Role Limit Loophole: Can't sneakily change roles to get unlimited Editors anymore!
  • Outro Highlight Overflow: The Right Editing Panel is back in its place.
  • Typo in Embed Code: Bye-bye missing spaces and " ".
  • Intro & Outro Descriptions: Create showcases with screenshots and then update them with ease.
  • Embedded Demo Exit: Escape! Just hit the escape key to exit.
  • Testimonial Text on Loader: Sign in without distractions.
  • Image Blur Quality: No more pixelated images after blurring. Stay sharp!
  • Adding Highlights after a Form: The + button is back in action.
  • Edit Image Button: It's not playing hide and seek anymore.
  • Share Button on Showcase: Sharing is caring and now easier than ever.
  • SmartCue Extension Loading: Immediate loading for smoother experiences.
  • Persona Designation Display: It won't show if you remove the input field.
  • CTA Label Update: Clearer instructions with "Create New Organization".
  • Website Embedding Whitespace: No more embedding issues due to those pesky spaces.
Feature update
Product update

June 2023 Sprint - Bug Fixes & Feature Updates

Robin avatar
Shared by Robin • June 25, 2023

Hi there,

Bug Fixes

  1. Extension not triggering for IP address sites: Fixed an issue preventing the SmartCue extension from appearing on sites with an IP address URL.
  2. Remove “Try SmartCue” text from viewer: Based on user feedback, removed the pink “Try SmartCue” text from the extension viewer to eliminate distractions and re-focus the viewer's attention to the client's showcases.
  3. “Capture new highlight” bug in builder: Resolved an issue preventing users from capturing new highlights in the builder.
  4. Bug in styling of the Intro or Outro section: Fixed a bug where changing the color of the intro or outro also changed the color of other highlights.
  5. Accepting accents on first name: We now allow accented characters in user first names during signup and profile updates.
  6. If changes made in Persona, Footer or Theme tabs, only current tab changes are saved on Save: Resolved an issue where only changes made in the currently selected persona, footer or theme tab were saved. All changes are now saved together.
  7. Auto-add “https://www” to the URL in CTAs: URLs in CTAs now automatically have “https://” added if a user only enters “http://”.
  8. Fix issues moving hotspots to edge elements : Resolved issues preventing hotspots from being added to elements at the very edge of the screen.


  1. Blur & Zoom: Now users can blur sensitive or test data and Zoom in on images from the builder to drive the viewer's focus to key parts of their showcase or product.
  2. Show client logo as background for empty slides instead of SmartCue logo: Now shows your uploaded logo as the background for empty slides instead of the SmartCue logo.
  3. Change “Hi, It’s Amy” to “Hi, it’s [FNAME]” in smart responses: Smart responses now say “Hi, it’s [First Name]” instead of the static “Hi, It’s Amy”.
  4. Open preview in new tab: The preview now opens in a new browser tab so users don’t lose their work in the builder.
  5. Confirm changes to preview image: Users now receive a prompt to confirm changes made to the preview image.
  6. Update copy when there are no highlights added : The message shown when there are no highlights added has been updated to make it more intuitive to the user.
  7. Make upload modal more detailed and explanatory: The modal shown when uploading images and files has been updated to provide more details and guidance.
  8. Auto-select a CTA as ‘selected’ once you create it: CTAs are now automatically selected once created so users can immediately edit and style them.
  9. Resize right panel in builder so all items are visible: The right styling panel in the builder has been resized so that all options are visible without scrolling.
  10. Bulk upload screens from local machine: Ability to bulk upload screen recordings and images from your local machine.
Feature update

Big News! SmartCue Showcase Now Optimized for Mobile

Robin avatar
Shared by Robin • May 18, 2023

Hey there,

Mobile optimized showcases/demos are here! 🙌.

We are thrilled to announce that SmartCue Showcases now render beautifully across all mobile devices, in addition to desktop. You can now access your showcases on the go, directly from your smartphone or tablet.

Showcases look stunning on smaller screens and the experience is highly optimized for touch, with large tap targets and minimal typing needed. All of your showcase content appear crisp and clear on high-resolution mobile displays.

The SmartCue Showcase experience you know and love is now available whenever and wherever you are, right at your fingertips. Share your knowledge with more people than ever before through the masterful and engaging showcases you create and curate.

We hope you enjoy this new feature and are as passionate about the beautiful possibilities of mobile showcases as we are. Let us know if you have any feedback or ideas for future mobile optimizations. The future of showcases is here to stay, and it fits in your pocket!

Feature update
Product update

Cinco De Mayo Feature Updates!

Robin avatar
Shared by Robin • May 05, 2023

Hey there,

We've been hard at work improving the product and we hope you've noticed!

  • For starters, the font family is updated to improve your experience! Check it out :)
  • You can directly edit ✍️, preview 👁️ , share and view insights 📊 directly from your dashboard!
  • The tiles on the left are much more usable and bigger
  • Create personas once and re-use them for every demo (or use a custom one for each demo!)
  • Personas, Footer and Theme settings are much more intuitive so you know exactly how things are going to look when you hit Publish
  • Re-position the hotspot! No matter where you clicked, you can now simply drag-and-drop the hotspot to the appropriate place
  • Re-position the cue! You can now move the tile to the left or right of the hotspot so your viewers can see what you want them to see and the cue is not obstructive
  • Is there an image or GIF that you wanted to add to your Showcase without having to redo the whole demo again? Now, you can! Simply click on the (+) icon under the tile and upload an image or a gif in the appropriate place. Then add the hotspot and the cue wherever you'd like :)

Hope you enjoy all the new features! Let us know if we can help in any way!

Product update

Release Note 9.3: 22nd December 2022

Shared by Karttikeya • January 09, 2023

What's New?

  1. [MAJOR] Addressed Security Issues on AWS - We have fixed and upgraded our cloud security through Kloudle.
  2. [MINOR] Optimised image size for faster load time - We have optimised image previews across edit and run demo screen for faster loading.
  3. [MAJOR] Made 'Step not recorded' less dangerous - We've improved the run demo experience by not showing 'Step not recorded' as a step but rather a system update, like a toast.
  4. [MAJOR] Removal of 'Add organisation' step during onboarding - We have removed this step from FTUX as we identified it was adding less value to user's experience.
  5. [MINOR] Additional info added on step tab of run demo - Addition of completed no. of step and search on step tab during run demo has been implemented.


  1. There was a breakage in user experience for invitee when joining SmartCue through invite. We have fixed this.
  2. There was group related restriction and visibility issue where the invited users were either able to see demos that they made. Editor and viewer profile both faced this issue. This is fixed and additionally we have improved the experience of viewing demos across multiple groups.
  3. All the issues showing up on Zipy are fixed now.
  4. Chat tab was taking time to load. We have fixed and improved the loading time.
  5. We have fixed an issue where users who were removed from an org couldn't be invited again.
  6. We have fixed some issues that were popping up on our client side, especially websites using floats.
  7. Implemented fixes around issues coming with FTUX screens.
  8. We have also fixed issues of instrumentation reading across mixpanel & intercom