Latest News from the Sprout Studio team
Feature update
Product update
Improvement

April 24th, 2024 Product Update

Justin avatar
Shared by Justin β€’ April 24, 2024

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! πŸ‘

πŸ“ˆ Notable Updates

  • Office 365 accounts can once again receive emails via our email server.
  • When merging a Client in an Email Marketing Campaign, the stats will be preserved (i.e. views).
  • Fixed an issue where Email Campaign Recipients were mistakenly removed from their Email Marketing List.

πŸ”¨ General Updates

  • Invoices will now display the correct amount for overpayments.
  • Clicking links inside a designer preview will open them up in a new window.
  • The Add a Payment section will show the correct currency instead of always defaulting to dollars.
  • The Questionnaire list page under a Shoot will no longer incorrectly show the 'Trash' toggle if there are no trashed Questionnaires for that Shoot.
  • Watermarking will now work more consistently on the front end of a Gallery.
  • Creating a Custom Item in an Order on mobile will no longer bring you back to the initial Add Item Menu and will correctly add the item.
  • The "Add Item" menu within the package modal will now adjust its height correctly.
  • You can now properly configure and view One Pages again.
  • The income per shoot type will now update correctly on the Business Health report.
  • Long email addresses will no longer cause horizontal scrolling on the Orders page.
  • You can no longer create a Payment Schedule for a Booking Page that has a payment due upon Shoot Date if no Shoot Date has been specified.
  • Outgoing emails that have a blank title and include the [[title]] variable will now correctly replace the variable with nothing instead of showing the variable in the resulting email.
  • The Booking Proposal expiration setting is now a date picker.
  • Pricelists now properly support currency-based thousands and decimal separators.
Feature update
Product update
Improvement

April 16th, 2024 Product Update

Justin avatar
Shared by Justin β€’ April 16, 2024

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! πŸ‘

πŸ“ˆ Notable Updates

  • If you have back-to-back status changes inside of a Workflow, the second one will now trigger as expected.
  • Contracts will now use the correct currency, as specified by the Booking Proposal, instead of always using the Organization's default.

πŸ”¨ General Updates

  • Clicking 'View in Browser' inside a Designer Email will now load the preview correctly.
  • When adding a new Package to a Booking Proposal, the "tax" toggle will now save correctly.
  • Shoot Dates will now be properly cleaned up from Google Calendars when multiple Users are syncing on one account.
  • Rounding for values in an Invoice will now be consistent across all orders.
  • Email Marketing paging for recipients will now work correctly when you've imported recipients via CSV in addition to using filters.
  • Questionnaires will now always be sent with the correct brand domain.
  • The toggle for the Shop Hero button will now display correctly.
  • Saving an Invoice or Questionnaire as a PDF will now have an appropriate name for the resulting file.
  • File attachments for outgoing Emails will now properly download the file when clicked.
  • Removed an extra "Waiting for Approval" tag for items on the timeline.
  • Booking Date will now reliably work as expected when used as a milestone in a Shoot Workflow.
  • Updating Payment Schedules in a Booking Proposal will now reliably persist any changes.
  • You can now use a comma as the decimal point in a Pricelist. (i.e. 1,00 will be equivalent to 1.00)
  • Lite Plan users can once again add Watermarks to their account, with the limitation in place that they cannot use a custom image.
  • Updated various reports to reference 2024 instead of 2023.
  • Sprout Assistant notifications are now properly being created for Dates.
Feature update
Product update
Improvement

April 9th, 2024 Product Update

Justin avatar
Shared by Justin β€’ April 09, 2024

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! πŸ‘

πŸ’‘ Spotlight

  • There is a new β€œAge” column on the Gallery list page, so you can see the date you created each of your Galleries. Not only is this helpful for you to see at a glance, but now you can also sort by a Gallery’s age.

    You may choose to do this so your newest Galleries are always at the top and on the first page, or you may choose to do it so you can see your oldest Galleries and mark them as expired and make changes.

    However you envision using it, many Sprouters have requested this feature, and we’re happy to have built it for you.

πŸ“ˆ Notable Updates

  • The "global unsubscribe" count within your email campaign stats is now accurately updated, offering clear insights retroactively.
  • Your shop's hero image now shines on mobile, too, with improved display and cropping for a perfect fit.

πŸ”¨ General Updates

  • You can now instantly personalize the Welcome and Thank You messages in your Booking Proposal/Page, ensuring your clients' experience starts off just right.
  • Enjoy even more precise insights with enhancements to the Business Health and Accounts Receivable reports, making it easier to gauge your studio's performance.
  • Experience the full beauty of the 'light coral' theme (and others) with improved UI consistency for a more visually cohesive dashboard.
  • We've refined the Business Health pie graph to better align with the report, offering clearer business insights at a glance.
  • Your expense report now accurately reflects all expenses within your selected date range, simplifying financial tracking.
  • Introducing a new permission setting for Contracts, giving you more control over user access and collaboration.
  • We've streamlined the form theme creation process, ensuring your chosen colors save correctly for a more seamless design experience.
  • Contact Forms displays an accurate '# of fields' count immediately after saving for easier management and overview.
  • The improved Contact Analytics report offers deeper insights and more precise 'Total Value' calculations for your contacts.
  • We've resolved the error encountered when approving Questionnaire tasks, enhancing your workflow flexibility and ensuring smoother project management.
  • Duplicating a product, service, or print item in a price list? Now, reviews and images are copied too, ensuring a seamless transition for the new duplicate.
  • The "Open Merge Wizard" in the email list and email campaign modal now smartly appears only when needed, keeping your recipient list tidy and duplicate-free.
  • We've refined the sorting on the email list page, ensuring dates align correctly, even for emails "managed by task," for smoother navigation and organization.
Feature update
Product update
Improvement

April 2nd, 2024 Product Update

Justin avatar
Shared by Justin β€’ April 03, 2024

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! πŸ‘

πŸ’‘ Spotlight

  • Cropping of "Hero" Images will now match and scale consistently between the backend and frontend of a Shop.

πŸ“ˆ Notable Updates

  • Individual image downloads will now default to the Original Resolution option, just like zipped images.
  • Converting a Lead into a Shoot without signing the Contract will no longer result in duplicate Orders.

πŸ”¨ General Updates

  • Reduced the size of the images in the Favourites Submission email to prevent downloads from the email.
  • Approving a Task that would attach a scheduler for a manually set date will now alert you.
  • A Workflow Task that has a Booking Proposal sent via a Lead Status change will now work as expected.
  • Packages containing Prints with a Print Option that only has one valid choice will now correctly include that information when the Package is part of an Order.
  • The chat button will no longer block the Save button in Email Designer Templates.
Feature update
Product update
Improvement

March 26th, 2024 Product Update

Justin avatar
Shared by Justin β€’ March 26, 2024

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! πŸ‘

πŸ“ˆ Notable Updates

  • The Booking Proposal expiry Sprout Assistant email will now go out as intended.
  • We corrected an issue that caused images that had been uploaded with a space in the name to result in a zip file with broken images when downloaded.

πŸ”¨ General Updates

  • The booking process will now attach a Scheduler's Userlist for the Date it generates, while the BP's Userlist will determine who is attached to the Lead it generates.
  • The Organization owner can now add and manage Email Senders on a secondary User.
  • We corrected an issue that caused the "Merge" button to display in Email Marketing Lists when there were no duplicates.
  • Fixed an issue in a Shop's custom layout mode that would result in having two copies of the summary.
  • Fixed a sorting issue for individual items in the shop.
  • The 'age' column on the Questionnaires list page now displays in the correct timezone.
  • Trial accounts can now only send a maximum of 25 outgoing (non-automatic) Emails.
  • Fixed an issue with generating a slug for a Gallery where the name of the Gallery exceeds the limit.
  • All "Reasons for Closing" now show up correctly in a Lead.
  • Contact modal styling on iPad/tablets has been fixed.
  • Fixed an issue that prevented editing of certain fields in Email Designer Templates and Pricelists on mobile.
  • The drag 'handle' will now work correctly to reorder items inside of the Package modal.
  • Create a script to generate a CSV for corrupt email lists.
Feature update
Product update
Improvement

March 19th, 2024 Product Update

Justin avatar
Shared by Justin β€’ March 19, 2024

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! πŸ‘

πŸ’‘ Spotlight

  • We have added PNG support to Sprout. Users can now upload PNG files all over the software. PNG supports transparency which allows for some interesting design aspects that Sprout previously didn't have.

πŸ“ˆ Notable Updates

  • On the Calendar page, we added a dropdown menu so you can quickly navigate between years without needing to page through each month.
  • Status changes initiated through Workflows Tasks will now correctly trigger Zapier Zaps.

πŸ”¨ General Updates

  • We added proper error messages to show what the error is instead of the code.
  • Corrected a discrepancy with which Item description was being used between the Show Preview and the Pricing Guide/Gallery Shop.
  • The Order # will display consistently between an individual Order and the Orders List Page.
  • Unsubscribed contacts with multiple email addresses in an email marketing campaign will no longer show up as duplicates.
  • Searching will once again work on the Emails List Page.
  • You can now reuse names from previously deleted Download Presents.
  • Turning off an individual Sprout Assistant Email will now also turn it off for existing items (i.e. Leads already created)
Feature update
Product update
Improvement

March 12th, 2024 Product Update

Justin avatar
Shared by Justin β€’ March 12, 2024

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! πŸ‘

πŸ’‘ Spotlight

  • We have added the Contact detection/merging system to Email Campaigns and Lists to avoid duplicate outgoing emails.

πŸ“ˆ Notable Updates

  • The "Starting From" price for items in the Shop will be more accurate.
  • Digital Downloads will now work properly inside of a Virtual IPS Gallery.

πŸ”¨ General Updates

  • Item options (such as paper type for White House Custom Colour) will now display with the correct sort order.
  • You can now modify Calendar Syncing settings for other Users within your organization.
  • You can now interact with the chat when viewing full-screen windows, like editing a price list, for example.
Feature update
Product update
Improvement

March 5th, 2024 Product Update

Justin avatar
Shared by Justin β€’ March 06, 2024

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! πŸ‘

πŸ“ˆ Notable Updates

  • Images hidden inside of a collection will correctly show with the hidden badge instead of disappearing completely.
  • 'Require Approval' will now show correctly on the Dates & Tasks page when the Task is relative to a Date.
  • Scheduled Emails that require approval will continue to appear on the Timeline when past due instead of being filtered away.

πŸ”¨ General Updates

  • Marking a Lead as 'Closed' will now always remove the Emails and Tasks.
  • The Designer Email window will correctly associate the Brand with an unattached Email when using Brand variables.
  • The [[download_set]] variable will once again populate correctly.
  • Adding duplicate Products to the same Credit will no longer increase the number of required images.
  • Thumbnail watermarking will now respect the toggle that determines if the watermark is used or not.
  • We corrected an issue where accounts that were previously marked delinquent (e.g., failed payments) would be stuck in that state, preventing some services from working, such as workflows or assistant reminders.
  • Child Tasks will reliably appear on the Timeline when their parent Tasks have been completed.
  • On the Calendar, the current year will be displayed when in the year view mode.
  • Special characters in the title of an Order or Quote will no longer prevent it from being emailed.
  • Frontend Schedulers will no longer get stuck in an infinite loading loop on mobile.
  • The "What's New" link in Sprout will now link to the correct place to view our most recent updates to the software.
Feature update
Product update
Improvement

February 27th, 2024 Product Update

Justin avatar
Shared by Justin β€’ February 27, 2024

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! πŸ‘

πŸ’‘ Spotlight

  • We made some improvements to how the backend of a Gallery shows updates to existing Favourites. We also made it so the link in the email you get will bring you directly to you clients Favourites and not just to the backend of the Gallery.

πŸ“ˆ Notable Updates

  • You can once again search for existing Contacts within the Email window, as well as for Email Marketing Lists/Campaigns.

πŸ”¨ General Updates

  • Updated all of our Zapier sample dates to the current year.
  • Schedulers that have been scheduled via a Workflow will now apply correctly.
  • Workflows that get automatically applied (i.e. when the Client books) will now correctly attach the User to any custom Dates being created.
  • You can no longer click the 'Add Order Button' multiple times in a row on the Orders & Quotes page.
  • Corrected an issue causing the Emails section under a Lead to sometimes break with certain permission settings.
  • File uploading where the filename had additional periods will no longer break.
  • When swapping between Gallery Folders, the scroll position will reset.
  • You can now properly deselect all selected Images when viewing favourited images.
  • You can remove Images from a Download Set through clicking the red 'X', in the same manner you can remove it from a Folder.
  • Child Workflow tasks will no longer misfire in contexts such as with a BP being published.
  • The cart on a frontend gallery will no longer break if you add Products or Services that require "no photos."
  • Contact Form responses will now always display as black text instead of displaying the text colour of how they appear in the Form itself. This prevents scenarios where the text colour on the backend makes the text invisible or difficult to read.
  • The graphs on the Business Health page will no longer be incredibly small when you have a lot of Shoot Types.
Feature update
Product update
Improvement

February 21st, 2024 Product Update

Justin avatar
Shared by Justin β€’ February 21, 2024

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! πŸ‘

πŸ’‘ Spotlight

  • On the Calendar page, you can now select the month via a dropdown instead of needing to page to the correct month.

πŸ“ˆ Notable Updates

  • The shopping cart icon will now show correctly on mobile devices when viewing a Gallery.
  • Expenses that have an apostrophe in their name can once again be edited.

πŸ”¨ General Updates

  • All Email Marketing Emails will automatically be marked as live upon creation. Also, the badges that display the live/paused state are more intuitive.
  • You can no longer attach multiple schedulers to a Workflow Custom Date. This helps avoid some confusing situations when multiple schedulers are responsible for setting the date for a single Custom Date.
  • Fixed an issue that would, in some cases, prevent completed Tasks from being dynamically removed from the timeline.
  • The Contact window has been slightly redesigned to improve usability and clarity.
  • Scheduler variables will now populate consistently when viewed inside of the Email window.
  • The Email Campaign window will now show the sending date and time in the Organization's timezone instead of UTC.
  • Variables inside of a Booking Proposal's Contract will now populate consistently when viewed on the front end, with a Questionnaire attached.
  • You can consistently scroll through Favourites submissions in the backend of a Gallery. A timing issue was preventing you from scrolling in some cases.
  • Adding a Contact with an apostrophe in the name will no longer break the Migration Tool.