Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

💡 Spotlight

• We made some improvements to how the backend of a Gallery shows updates to existing Favourites. We also made it so the link in the email you get will bring you directly to you clients Favourites and not just to the backend of the Gallery.

📈 Notable Updates

• You can once again search for existing Contacts within the Email window, as well as for Email Marketing Lists/Campaigns.

🔨 General Updates

• Updated all of our Zapier sample dates to the current year.
• Schedulers that have been scheduled via a Workflow will now apply correctly.
• Workflows that get automatically applied (i.e. when the Client books) will now correctly attach the User to any custom Dates being created.
• You can no longer click the 'Add Order Button' multiple times in a row on the Orders & Quotes page.
• Corrected an issue causing the Emails section under a Lead to sometimes break with certain permission settings.
• File uploading where the filename had additional periods will no longer break.
• When swapping between Gallery Folders, the scroll position will reset.
• You can now properly deselect all selected Images when viewing favourited images.
• You can remove Images from a Download Set through clicking the red 'X', in the same manner you can remove it from a Folder.
• Child Workflow tasks will no longer misfire in contexts such as with a BP being published.
• The cart on a frontend gallery will no longer break if you add Products or Services that require "no photos."
• Contact Form responses will now always display as black text instead of displaying the text colour of how they appear in the Form itself. This prevents scenarios where the text colour on the backend makes the text invisible or difficult to read.
• The graphs on the Business Health page will no longer be incredibly small when you have a lot of Shoot Types.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

💡 Spotlight

• On the Calendar page, you can now select the month via a dropdown instead of needing to page to the correct month.

📈 Notable Updates

• The shopping cart icon will now show correctly on mobile devices when viewing a Gallery.
• Expenses that have an apostrophe in their name can once again be edited.

🔨 General Updates

• All Email Marketing Emails will automatically be marked as live upon creation. Also, the badges that display the live/paused state are more intuitive.
• You can no longer attach multiple schedulers to a Workflow Custom Date. This helps avoid some confusing situations when multiple schedulers are responsible for setting the date for a single Custom Date.
• Fixed an issue that would, in some cases, prevent completed Tasks from being dynamically removed from the timeline.
• The Contact window has been slightly redesigned to improve usability and clarity.
• Scheduler variables will now populate consistently when viewed inside of the Email window.
• The Email Campaign window will now show the sending date and time in the Organization's timezone instead of UTC.
• Variables inside of a Booking Proposal's Contract will now populate consistently when viewed on the front end, with a Questionnaire attached.
• You can consistently scroll through Favourites submissions in the backend of a Gallery. A timing issue was preventing you from scrolling in some cases.
• Adding a Contact with an apostrophe in the name will no longer break the Migration Tool.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

📈 Improvements

• We are now hiding the Shipping section in the Gallery checkout screen if no Shipping options are set on the Gallery.
• Email Campaigns/Lists will now only ever include one email address per Contact.

🔨 Fixes

• Click tracking for Email Marketing will now be more accurate.
• Merging Contacts will now properly clean them up on Email Marketing Lists/Campaigns.
• Email Campaigns will now correctly auto-add new Contacts as appropriate.
• You can once again manage Users on a Design Proof after it has been created.
• Fixed an issue that prevented going through an entire Booking Page/Booking Proposal when it was trying to check if an email address was already associated with a Client.
• Users with permissions set to edit a scheduler can now duplicate them.
• You can once again save categories on an Expense.
• Cloning a Price List will now correctly clone Digital Prints inside of Packages.
• Opening attachments from an Expense on the Expense Report will work as expected.
• Gallery variables will now work inside of Designer Emails.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

📈 Improvements

• Rename the "original resolution" default to "high resolution" instead to better indicate what's happening.
• Moved the 'Trash' button to be the last item in the Bulk Actions menu to make it more consistent with other similar menus.
• Changed wording on the Scheduler finalize button to say confirm or propose.

🔨 Fixes

• In a Contact Form, when you try to delete a field that's conditional upon another, the error message will be formatted correctly.
• Payment Notifications will no longer incorrectly indicate that a $0 payment was received.
• We made some styling tweaks for outgoing Pretty Emails.
• The non-taxable column on the Sales Tax Report now works as expected.
• Notification for a Date set to "manually approve" will no longer say they are "auto-approved".
• On the list page Emails will no longer appear to have attachments because of open or click tracking being enabled.
• The button to copy a Contact's address will now correctly include the 'Address 2' line.
• Inside the Email Marketing windows, the table headers will no longer stack strangely if there are no emails yet.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

📈 Improvements

• Re-enabled outgoing emails for trial accounts.
• Existing clients will now be asked to sign in when filling out questionnaires on the front end, to reduce duplicate contacts.
• Sorting any of the meta lists in Settings (i.e. Shoot Types) will now work reliably.
• Various styling improvements for the 'Pretty Emails' section of the email window.

🔨 Fixes

• We will no longer show the "Availability" option in Settings for a Booking Proposal since it's meant for Booking Pages.
• On a frontend gallery, when cropping for prints, the preview will now show the correct crop.
• In the bulk contact merge wizard, it will no longer show duplicate phone numbers and email addresses with slightly different formatting. (i.e. 123-456-7890 vs 1234567890)
• Removed the Quick Prints toggle from Virtual IPS.
• Sending an Email to all placeholder recipients on a Gallery will now work as expected with a large number of recipients.
• Solved an issue where sometimes you couldn't submit images for a package in a frontend Gallery.
• Corrected some of the fields in Virtual IPS Gallery Settings to show "seconds" instead of "minutes."
• Uploading images in an Email Designer Template will show the correct images after uploading.
• The subject line of an email will now display correctly on mobile.
• In the Email Marketing window, we will hide the brand selector unless you're using a custom list.
• Fixed an issue in the email modal where sometimes you would simultaneously see the User's profile image as well as their initials.
• On mobile, longer Gallery titles will now display more accurately.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

📈 Improvements

• The Contact Analytics Report will now export all contacts, even if certain fields are missing/empty (first name, last name, company).
• Email will no longer be delivered for Read-Only plans.
• The status/action badges within the Email Marketing windows have been updated to be easier to read.

🔨 Fixes

• The timeline will now be updated appropriately and will be more responsive in general.
• The Sales Report's total number of sales will now properly reflect the correct number of Orders.
• The Sales Report yearly bar chart will now display the correct numbers.
• The Top 5 Clients will now correctly sum all of the client's Orders and not just look at their most recent Order.
• When rescheduling a date with a scheduler, the email that gets sent will now correctly contain a link to the scheduler rather than just the name.
• Shoot Type names that contain apostrophes will no longer cause duplication on a contact form.
• Shoot-type names that include extra whitespace will no longer cause inconsistent behaviour when used inside of a Contact Form.
• Leads created by Contact Forms that only have one Shoot Type will now be created with the correct Shoot Type instead of being Uncategorized.
• The "Stop all bulk emails" button when unsubscribing from emails will now show the correct "success" message to make it clear that the client has been unsubscribed properly.
• You can now scroll in the "Favourites" section in the Activity Feed of a Gallery.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

🔨 Fixes

• The date when a Design Proof was marked live now displays correctly in the stats section.
• When deleting a Shoot Type, it now deletes any Default Workflows using that Shoot Type.
• Contact Forms will hide any answers from fields that should have been hidden when the client was filling out the form.
• Contact form details will now correctly display the header in bold.
• Rearranging the items in a package and then deleting one will no longer appear as if you were deleting all of the items.
• The Booking Proposal Email's "Book Now" button is now centred.
• All reports now correctly display 2024 where appropriate. We added a 2025 filter for any report that needs it.
• Emails will now be correctly categorized as being one-offs or marketing emails.
• You can once again select photos for a custom credit in a Gallery's shop.
• The notification counter isn’t being cut off anymore.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

📈 Improvements

• When choosing a Billing/Shipping contact in the backend of an Order, the dropdown will now default to showing you any contacts attached to a Lead/Shoot, as appropriate.
• Updated the styling of Virtual IPS rooms and room editor. We moved the settings into Designer and Experience.

🔨 Fixes

• The shop hero image now gets loaded at a higher resolution to improve visual clarity.
• We will now hide the 'All Photos' version of the slideshow when the 'All Photos' folder is hidden.
• When choosing print options inside of a package, you can now rotate the image.
• When purchasing Digital Downloads on the front end, the quantity chooser doesn't show up anymore.
• Ampersands will now appear correctly in Brand names when appearing in the subject line of a notification email sent to a User.
• Corrected an issue where attempts to load a profile photo for a Welcome Message on the front end of a Gallery could cause the Gallery to fail to load.
• Fixed an issue that stopped emails that are attached to a Lead/Shoot from being scheduled.
• You can remove previously added Guest/Placeholder emails.
• You can click individual Guest/Placeholder emails to send an email to that recipient.
• Counts for Guest/Placeholder emails will now dynamically update.
• Made some styling tweaks to Sprout Assistant emails.
• The shopping cart will now show the correct thumbnails for items when you have an item that includes multiple images.
• On mobile devices, the Products and Services sections inside of a Pricelist will now adjust their widths correctly.
• The 'From' dropdown in the Email Modal will now display Users correctly.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

📈 Improvements

• Paypal will now send payment notifications both via email and in-app, like the other payment processors.
• Email Templates now have access to the pricing guide variable [[template_pricing]].

🔨 Fixes

• Tentatively held dates will now be removed if your Booking Proposal expires.
• Digital file thumbnails will show correctly on the Order page.
• The workflow window when applying a workflow will no longer display 'undefined' in large text for a User's initials.
• You can once again send the "Shipping Email" at the end of the self-fulfillment process in an Order.
• Thumbnail images for a front end invoice will now display as intended.
• The subtotal and total fields will now dynamically update on the order review page when changing an item's quantity.
• Variables in the pretty email title will now properly be replaced with the real content.
• The client portal side menu items will now consistently open. within the same browser window.
• On the Email list page, Users without a last name will now correctly show in the 'User' column.
• Sorting will now be more consistent anywhere we're using "attach to" to attach things to a Shoot. We are sorting by name in these places.
• The Gallery Guests filter on an Email Campaign will now correctly load possible recipients.
• The confirmation email for favourites being submitted will once again be sent correctly.
• The Client portal banner will no longer clip content on the bottom.
• Contracts that contain bulleted items will now display the bullets correctly on the front end.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

🆕 New Features

• Introducing Google oAUTH for sending outgoing email via your Gmail account. We made it easier to set your Gmail account up with Sprout. This update includes a new display for setting up your email.

📈 Improvements

• If a User has a 0 for Lead/Shoots/Income for a given period, we will not send them a Scorecard email.
• Added a banner to prompt people to set their "brand voice" for use via Sprout AI.
• Added a "Remove Sample Data" button to list pages to make it more convenient to toggle off sample data in an account quickly.
• Once a client logs in on the front end, it will automatically close the sidebar.

🔨 Fixes

• In the Settings > Assistant section, adding or removing Users for Scorecard will now save correctly.
• "View in browser" will not longer display as part of the subject line for Email Campaign emails.
• Scheduled Email Campaigns will be sent at the correct time instead of a "random" time in the future.
• Fixed an issue that was causing Tone Shift to not always properly update/modify an email.
• Fixed an issue impacting some Users that made it so they couldn't interact with certain parts of their Gallery (such as the sidebar on the right-hand side, including favourites, folders, etc.)
• Favourite emails are no longer being cut off in the Activity Feed. There's also now a button to make it easier to copy an email address.
• We removed the variable for the unsubscribe link from the top of an email.
• Preview text will no longer get accidentally saved as part of Sprout Assistant templates.
• Fixed an issue causing full-screen editors on mobile from not working as expected (i.e. trying to edit a package description)