Latest News from the VinesOS team
POS
New feature

POS Price Override Feature

Kristen avatar
Shared by Kristen • March 20, 2023

VinesOS has just launched a new feature that will make pricing items in your tasting room a breeze. With our new price override feature, you can now adjust prices directly in the POS system while completing a transaction.

But that's not all. We understand that some tasting rooms may want to limit who has the ability to set prices, which is why we've made it possible to assign this feature to specific staff members only. This means you can control who can set prices and avoid any potential pricing errors.

For more details on the price override feature, see this article. To set specific staff members and managers to have access to price override, see this article.


New feature
POS

See Past Purchases On Customer Profiles

Kristen avatar
Shared by Kristen • March 13, 2023

Know your customers when they walk through the door to your tasting room. Vines OS has had POS features on each customer profile to show clubs, LTV, last visit date, recommended wines, and past orders. This week we are releasing a brand new feature that will help you sell in a more personalized way. See a graph of each customer's past purchases by varietal. Know what wines each customer is most likely to buy.

Curious to see all of these features on your POS Dashboard. Watch this quick 1-minute video below.

Shop
Club
Product update

VinesOS CRM Update

Kristen avatar
Shared by Kristen • March 13, 2023

We are introducing a powerful new feature in our CRM software that allows you to search multiple fields simultaneously, enabling you to run more effective campaigns with advanced segmentation. You can find this feature in Dashboard>CRM>Loyalty.

You can still easily search by customer type, loyalty status (top 5, 10, 15, 25%), and price. And with this new feature, you can now add fields for categories or varietals of their past purchases. You can create emails directly in VinesOS or seamlessly sync with your Mailchimp campaign. This means you can quickly and easily identify and target specific customer segments for better engagement and conversion rates.

Click the link below to watch our quick 1-minute video on segmenting your data, targeting specific groups, and sending effective marketing campaigns.

New feature
POS

New Reporting Feature: Analyze Sales By Unit

Kristen avatar
Shared by Kristen • March 09, 2023

You can now analyze your sales down to the unit. Export reports that show the total quantity and breakdown by bottle, glass, or flight. To access this feature, simply go to your Dashboard, click on Orders, and specify the date range you're interested in. From there, click on Report and then view Wine By Unit.

This new feature gives you greater insight into your sales and helps you make more informed decisions in your tasting room with regard to your inventory and pricing.

New feature
Shop

Create and Delete Product Tags With Ease!

Kristen avatar
Shared by Kristen • March 09, 2023

We now have a new feature with our custom tags built on the fly. Tags create filters making it easier for the consumer to shop, like 'Splurge Worthy' or 'Staff Favorites'. And you can now delete them just as easily as you created them! Why? With this feature, you stay flexible to the ever-changing market trends and seasons.

In this video, I give a brief two-minute guide on how to create and delete product tags. Already using tags? Go ahead and jump to the last 30 seconds of this training video.

POS

Save and manage multiple IP Addresses for convenient POS login

Mark avatar
Shared by Mark • March 02, 2023

You can now add, label, and edit multiple IP Addresses for each of your manager and staff user accounts that log into your POS.

POS

Retail bottle sales to go excluded from suggested tip calculations

Mark avatar
Shared by Mark • February 28, 2023

We have updated the POS functionality to exclude retail bottle sales to go from the suggested tip calculation.

Club
Shop
POS

New Feature: Passwords go through validation check

Mark avatar
Shared by Mark • February 28, 2023

Password validation now happens in real-time during account set-up as well as anywhere in the system where an update to a password is initiated. The validator guides the user through acceptable password creation in keeping with best security practices.

Reservations

Maximize Profit - Set Special Event Pricing on Peak Times

Kristen avatar
Shared by Kristen • February 23, 2023

We are excited to announce a new feature that will allow you to take full advantage of special peak times and days for your events. You can now set special pricing that overrides your regular event pricing. This feature provides an excellent opportunity to maximize your profit potential by charging more during high-demand times and days.

For example, if you have a repeat event that runs from Friday to Sunday, it may make sense to charge less on Friday and Sunday (e.g., $100 per ticket) and charge more on Saturday (e.g., $200 per ticket). By adjusting your pricing to match the demand for specific days, you can attract more attendees and increase your revenue.

For more information on how to apply this feature to your reservations, read this article >> VinesOS Reservations Article

Club
POS
Shop

New Feature: Unique phone number verification and numbers only

Mark avatar
Shared by Mark • February 15, 2023

Phone number verification has been added to the member update/signup process to ensure that every phone number is unique. Also, only numbers are accepted, and the system will change all entries to a standard format.